Can't Create New Word Cloud
| # 7 years ago | |
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| I can log in to my account but I can't create a new word cloud, modify an existing word cloud, or delete an existing word cloud. Problem is experienced in both Chrome and Internet Explorer. | |
| # 7 years ago | |
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| Me too - I tried disabling all chrome extensions which didn't help. Also does't work in Firefox. I tried it on a different computer in FireFox and it still doesn't work. It tries to pop up the ?Flash ?Javascript box but nothing appears. | |
| # 7 years ago | |
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| There was a technical issue that is fixed now. Sorry for the inconvenience caused. | |
| # 7 years ago | |
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| Не могу создать новое облако слов. Почему? | |
| # 7 years ago | |
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| lylyka, could you advise what exactly goes wrong when you try to create a word cloud. Did you see any error message? Also could you please advise what text do you see at https://whichbrowser.net/? | |
| # 7 years ago | |
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| Спасибо. Уже разобралась. | |
| # 7 years ago | |
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| Hi Carolyn, please try another browser like Chrome or Firefox. | |
| # 7 years ago | |
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| I'm getting the same problem, cant even get started…bummer. getting this error "The visualized word cloud is empty. Most likely it happened because you selected a font that can't render the words you entered in Words section. Please try changing the font in Fonts section." tried EVERYTHING and Chrome is what I am using, so that doesnt work.thanks! | |
| # 7 years ago | |
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| jae222, when you see the error could you please click OK, save the word cloud and advise its name, so I could check what is wrong there? | |
| # 7 years ago | |
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| I cannot save any word clouds? | |
