Word cloud printing off blurry

7 years ago
Hello,

I recently bought one of your pricing plans as the cloud I created was not printing out clearly.

I have downaloded it as a HQ PNG image however it still prints off really blurry.

Can you please advise me what I need to do?
7 years ago
Hi Heidi,
Could you please advise what HQ format you downloaded and send me the image to the support email, so I could check what is wrong there?
7 years ago
Hello,

I downloaded the 32MP HQ in PNG.

I have sent the image to the support email. I have then transferred
Thanks,
Heidi

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