Problems since changes

7 years ago
Hi Im having problems with the colours since the new changes, so on a black coloured cloud even when I put transparency to zero the outer edges are staying grey when it should all be black. example cloud - copy of footballer
7 years ago
This is the same on all my black clouds, the outer words all go grey
7 years ago
and its the same on the grey coloured clouds, can you sort it out asap as I cant send any of my black or grey prints out until its fixed
7 years ago
There is a new parameter in the "Colors and Animations" section called "Shape transparency". You can move it to zero to completely remove the shape image as it was before. Please read the announcement in the blog.
7 years ago
Like I said in the 1st message I have put the transparency to zero but there are still some words around the edge of the shape that are grey so I have to go into edit and try to change the words to black, this only works on the larger words though that I can actually edit, If the colour is set to black why are some of the words coming out grey, this was not an issue before the changes
7 years ago
Could you please advise the cloud name and send a screenshot of 'the words around the edge' to support email so I could understand the problem better?

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